Terms & Conditions

  1. Price variation Estimates are based on Paper Bag Co (South West) Limited’s current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.
  2. Tax Prices quoted are net of VAT. VAT will be charged at the current rate.
  3. Preliminary work All work carried out, whether experimentally or otherwise, at customer’s request shall be charged.
  4. Proofs In the case of printed bags, alterations from the original copy on and after the first proof, including alterations in style, will be charged extra. No responsibility will be accepted for any errors in proofs which have been passed by the buyer.
  5. Suitability of goods For any specific purpose cannot be guaranteed by the sellers.
  6. Printing We shall endeavour to match a colour as close as possible but we cannot guarantee an exact match.
  7. Material Whilst every effort will be made to supply material in accordance with the quality of samples submitted or quoted for, the contract is not a contract of sale by sample.
  8. Industry tolerance Quotations are conditional upon a margin of 10% being allowed for overs or shortage, the exact quantity delivered will be the quantity invoiced. Thickness in materials and size given is calculated at +/- 10%.
  9. Delivery
  10. Claim limitation Any claim by the buyer that the goods are not in accordance with the specification is limited to the replacement by the sellers of the goods supplied.
  11. Claim for damage, non-delivery or short delivery Will not be entertained by the seller unless they are notified in writing within 2 days of the delivery date and are signed for as damaged/shortfall.
  12. Customer’s property
  13. Force Majeure This contract may be varied or cancelled by the Seller if it is affected by any Act of God, War, Strike, Lock out, Fire, Flood, Drought, Tempest or any other cause beyond control of the Seller whether similar to the foregoing or not, or if the Seller shall for any reason be unable to procure materials or articles required for the performance of the contract.
  14. Cancellation or amendment to order Any costs incurred will be invoiced.
  15. Payment terms Unless otherwise specified (ie first orders), Payment is strictly net and payable from 30 days of the invoice date (the due date). We reserve the right to charge interest on any late payments under the Late Payment of Commercial Debts (Interest) Act 1998. Please note that late payment may cause a delay in the delivery of your order.
  16. Law These conditions and all other expressed terms of the contract shall be governed and contracted in accordance with the laws of England.
  17. Returns Online and Telephone Orders – Customers have 14 days to return unwanted goods. You can only return goods in their original package and in re-salable condition. Paper Bag Co (South West) Ltd will issue a refund for the unwanted goods but not for the carriage.